Refund Policy

Returns

If you wish to return a product, please contact our customer support team before sending it back. We will explain the applicable return procedure and eligibility requirements.

Product condition

Trading cards and sealed collectible products can be sensitive to handling and packaging condition. Please take care when opening, handling, or storing your purchases. Any applicable return restrictions will be communicated in accordance with consumer protection laws.

Damaged or incorrect orders

If you receive a damaged, defective, or incorrect product, contact us with your order number and photographs of the item and packaging where appropriate. We will review the issue and explain the available resolution.

Refund processing

Approved refunds will be issued through the original payment method where possible. Processing times may depend on the payment provider or financial institution.

Cancellations

Contact us as soon as possible if you want to cancel an order. Cancellation may not be possible once an order has been dispatched.

Contact

For return or refund assistance, call or text us.